If it’s a flooding emergency you should focus on the safety of yourself and your family. Dial 999 or 112 if it is an emergency and you or someone else is in danger. If there is flooding to your property, make sure you stay safe and see our Help I’m Flooding page for more information on what to do.
If the flooding is from a highway such as blocked drains or a ditch, a main river or a burst water main or sewer then see our It’s an Emergency page to find the correct company to contact and report this.
Fill out this form to report all other types of flooding (groundwater, surface water and flooding from small watercourses). Once you have submitted the form we will check to see whether it meets our threshold for a Formal Flood Investigation, however if it does not we will still provide bespoke advice and guidance for you within 20 working days.
Please note that this service is not to be used in an emergency situation and is only used to collate records of flooding. As such we will not be able to provide an emergency response on advice and recovery. Visit our It’s an Emergency page to find the organisation to contact in this situation.