It’s an emergency!

What should I do?

If you have a flooding emergency contact Fire and Rescue on
999 or 112.

Although Northamptonshire Fire and Rescue’s main responsibility is saving lives, they may also help pump out floodwater from your property depending on how busy they are.

During a flood incident you should focus on the safety of yourself and others and make sure to stay out of floodwater. See our Help I’m Flooding page for more details on what to do.

See below for other useful emergency contact details for flooding from a highway, watercourse, water pipe or sewer.


Northamptonshire Highways

To report flooding relating to a highway such as blocked ditches, blocked drains or flooding on a road call Northamptonshire Highways or visit the Street Doctor website.

Tel: 0300 126 1000 (Select Option 4) (8:00am - 6:00pm) 07000 782 112 (out of hours)

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Highways England

To report flooding on the M1, M45, A5, A14, A45 (M1 to A14) or A43 (M1, south of Northampton to Oxfordshire border) contact Highways England.

Tel: 0300 123 5000 (say "Report")

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Environment Agency

To report flooding from a main river contact the Environment Agency through the Floodline or visit their website. Visit our Flood Risk Map page to see all main rivers in Northamptonshire.

Tel: 0345 988 1188 or 0800 80 70 60

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Anglian Water Services

To report flooding from an Anglian Water burst water main or sewer use the contact details to the right.

Check who your Water and Sewerage provider is in Northamptonshire on our Flood Risk Maps.

Tel: 03457 145 145 (Select option 1)

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Severn Trent Water

To report flooding from a Severn Trent burst water main or sewer use the contact details to the right.

Check who your Water and Sewerage provider is in Northamptonshire on our Flood Risk Maps.

Tel: 0800 783 4444

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Thames Water Utilities

To report flooding from a Thames Water burst water main or sewer use the contact details to the right.

Check who your Water and Sewerage provider is in Northamptonshire on our Flood Risk Maps.

Tel: 0800 316 9800 (Select option 2 and then option 2 again)

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